:root{--green: #2F4A34;--green-hi: #3D5C42;--cream: #F6F3EA;--panel: #FFFFFF;--panel-alt: #FAF8F1;--line: #E7E2D4;--ink: #20241D;--muted: #5C5F57;--muted-2: #6C7065;--s-good: #1F6A49;--s-good-bg: #E2F0E9;--s-ok: #835F14;--s-ok-bg: #F6ECD6;--s-bad: #9D3B28;--s-bad-bg: #F5E0DA;--s-na: #5F6257;--s-na-bg: #EEEADE;--c1: #4D6B82;--c2: #B06A3D;--c3: #9A8433;--c4: #6D5476;--c5: #3F7D78;--c6: #A2557A;--c7: #7D8A4A;--font-ui: -apple-system, BlinkMacSystemFont, "Segoe UI", Inter, Roboto, Arial, sans-serif;--font-mono: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;--s-1: 4px;--s-2: 8px;--s-3: 12px;--s-4: 16px;--s-5: 20px;--s-6: 32px;--r-chip: 7px;--r-control: 8px;--r-card: 14px;--shadow-sm: 0 1px 2px rgba(32, 36, 29, .04);--shadow-md: 0 2px 8px rgba(32, 36, 29, .06);--shadow-lg: 0 8px 24px rgba(32, 36, 29, .1);--shadow-none: none;--bg-sidebar: #26241f;--bg-sidebar-hover: #34322b;--bg-main: var(--cream);--bg-body: var(--cream);--bg-app: #EFECDF;--bg-secondary: var(--bg-app);--bg-tertiary: var(--bg-app);--bg-hover: var(--bg-app);--bg-card: var(--panel);--bg-primary: var(--panel);--text-primary: var(--ink);--text-secondary: var(--muted);--text-muted: var(--muted-2);--text-tertiary: var(--muted-2);--text-on-dark: #f5f4ef;--primary: var(--green);--primary-hover: #263C2A;--primary-light: #EAEFE8;--primary-bg: var(--primary-light);--brand-color: var(--green);--border: var(--line);--border-color: var(--line);--border-light: #F0EDE1;--divider: #F0EDE1;--success: var(--s-good);--success-bg: var(--s-good-bg);--success-text: var(--s-good);--warning: var(--s-ok);--warning-bg: var(--s-ok-bg);--warning-text: var(--s-ok);--danger: var(--s-bad);--danger-bg: var(--s-bad-bg);--danger-text: var(--s-bad);--info: #44617A;--info-bg: #E4EAF0;--info-text: #385064;--chart-1: var(--c1);--chart-2: var(--c2);--chart-3: var(--c3);--chart-4: var(--c4);--chart-5: var(--c5);--space-xs: var(--s-1);--space-sm: var(--s-2);--space-md: var(--s-4);--space-lg: var(--s-5);--space-xl: var(--s-6);--radius-sm: var(--r-control);--radius-md: var(--r-card);--radius-lg: var(--r-card)}body{background-color:var(--bg-main);color:var(--text-primary);font-family:var(--font-ui);font-variant-numeric:tabular-nums;margin:0;font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}*{box-sizing:border-box}.type-display{font-size:32px;line-height:1.2;font-weight:700}.type-h2{font-size:23px;line-height:1.3;font-weight:700}.type-h3,.type-card-title{font-size:16px;line-height:1.4;font-weight:700}.type-label{font-size:12px;line-height:1.4;font-weight:600}.section-label{font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--text-secondary)}.data-id{font-family:var(--font-mono);font-size:12.5px;font-weight:500}.chip{display:inline-flex;align-items:center;gap:4px;padding:2px 10px;border-radius:var(--r-chip);font-size:.72rem;font-weight:600;white-space:nowrap}.chip-success{background:var(--success-bg);color:var(--success-text)}.chip-warning{background:var(--warning-bg);color:var(--warning-text)}.chip-danger{background:var(--danger-bg);color:var(--danger-text)}.chip-info{background:var(--info-bg);color:var(--info-text)}.chip-neutral{background:var(--s-na-bg);color:var(--s-na)}.pl-table-wrap{overflow-x:auto}.pl-table{width:100%;border-collapse:separate;border-spacing:0}.pl-table thead th{background:var(--panel);border-bottom:1px solid var(--line)}.pl-table td{border-top:1px solid var(--divider);border-bottom:none}.pl-table tbody tr:nth-child(odd) td{background:var(--panel)}.pl-table tbody tr:nth-child(2n) td{background:var(--panel-alt)}.pl-table th:first-child,.pl-table td:first-child{position:sticky;left:0;z-index:1;box-shadow:4px 0 6px -4px #20241d2e}.pl-table tr.pl-row-drill{cursor:pointer}.pl-table tbody tr.pl-row-drill:hover td,.pl-table tbody tr.pl-row-drill:focus-visible td{background:var(--bg-app)}.pl-table tr.pl-row-drill:focus-visible{outline:2px solid var(--c1);outline-offset:-2px}.pl-drill-panel{width:600px;max-width:100vw}@media(max-width:719px){.pl-drill-panel{width:94vw}}.pl-drill-panel :is(button,a,audio,[tabindex]):focus-visible{outline:2px solid var(--c1);outline-offset:1px;border-radius:4px}.pl-stat-drill:focus-visible{outline:2px solid var(--c1);outline-offset:1px;border-radius:4px}.pl-skel{border-radius:var(--r-control);background:var(--bg-app);animation:pl-skel-pulse 1.2s ease-in-out infinite}@keyframes pl-skel-pulse{0%,to{opacity:1}50%{opacity:.45}}.app-layout{display:flex;min-height:100vh;background-color:var(--bg-main)}.sidebar{width:220px;background-color:var(--bg-sidebar);color:#a8a394;display:flex;flex-direction:column;padding:var(--space-md) 0;flex-shrink:0;border-right:1px solid rgba(255,255,255,.08);transition:width .3s ease;overflow:visible}.sidebar.collapsed{width:70px}.main-content{flex:1;display:flex;flex-direction:column;overflow-x:hidden;background-color:var(--bg-main)}.brand{height:50px;display:flex;align-items:center;padding:0 var(--space-lg);margin-bottom:var(--space-md);color:var(--text-on-dark);font-weight:700;font-size:1.1rem;overflow:hidden;white-space:nowrap}.sidebar.collapsed .brand{padding:0;justify-content:center}.nav-menu{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:2px;flex:1}.nav-item{height:36px;display:flex;align-items:center;padding:0 var(--space-lg);cursor:pointer;color:#a8a394;transition:all .2s;font-size:.9rem;text-decoration:none;white-space:nowrap;overflow:visible}.sidebar.collapsed .nav-item{padding:0;justify-content:center}.nav-item svg{width:18px;height:18px;margin-right:var(--space-md);flex-shrink:0}.sidebar.collapsed .nav-item svg{margin-right:0}.nav-text{opacity:1;transition:opacity .2s}.sidebar.collapsed 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var(--border);border-radius:var(--r-chip);font-size:.72rem;color:var(--text-secondary)}.metric-key-eyebrow{font-size:.66rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted-2)}.metric-key-item{display:inline-flex;align-items:center;gap:var(--s-1);white-space:nowrap}.metric-key-item strong{color:var(--text-primary);font-weight:600}.metric-key-scale{display:inline-flex;align-items:center;gap:3px;margin-left:auto}.metric-key-scale i{display:inline-block;width:14px;height:8px;border-radius:2px}.metric-key-scale-word{font-size:.62rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted-2)}.kpi-strip{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--space-md)}.kpi-card{padding:var(--s-2) var(--s-3);background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);display:flex;flex-direction:column;gap:2px}.kpi-label{font-size:.7rem;font-weight:600;color:var(--text-secondary)}.kpi-value{font-size:1.25rem;font-weight:700;line-height:1.15;color:var(--text-primary);font-variant-numeric:tabular-nums}.kpi-delta{display:flex;align-items:center;gap:4px;font-size:.72rem;font-weight:600;font-variant-numeric:tabular-nums}.kpi-delta.positive{color:var(--success)}.kpi-delta.negative{color:var(--danger)}.kpi-delta.neutral{color:var(--s-na)}@media(max-width:1023px){.kpi-strip{grid-template-columns:repeat(2,1fr)}}.funnel-container{display:flex;align-items:stretch;flex-wrap:wrap;gap:16px 4px;padding:var(--space-md) 0 var(--space-sm)}.funnel-stage{flex:1 1 110px;min-width:110px;display:flex;flex-direction:column;gap:var(--space-sm);position:relative;padding:var(--space-sm);background:var(--primary-light);border:1px solid var(--divider);border-radius:var(--radius-sm);transition:all .2s}.funnel-stage.at-risk{background:var(--danger-bg);border-color:var(--danger)}.funnel-stage.biggest-leak{background:var(--s-bad-bg);border-color:var(--s-bad);box-shadow:0 0 0 1px var(--s-bad)}.leak-chip{display:inline-flex;align-items:center;gap:var(--s-1);padding:2px 10px;border-radius:var(--r-chip);background:var(--s-bad-bg);color:var(--s-bad);font-size:.75rem;font-weight:700;white-space:nowrap}.funnel-stage:hover{transform:translateY(-2px);box-shadow:0 4px 6px #0000000d}.funnel-count{font-size:1.1rem;font-weight:700;color:var(--primary)}.funnel-label{font-size:.75rem;font-weight:600;color:var(--text-secondary);line-height:1.2;white-space:normal;overflow-wrap:break-word}.drop-badge{position:absolute;top:-10px;right:-10px;background:var(--danger);color:#fff;font-size:.7rem;font-weight:700;padding:2px 6px;border-radius:10px;z-index:1}.quadrant-container{position:relative;width:100%;aspect-ratio:1 / 1;border:2px solid var(--divider);background:#fff}.quadrant-grid{position:absolute;top:50%;width:100%;height:2px;background:var(--divider)}.quadrant-grid.vertical{top:0;left:50%;width:2px;height:100%}.quadrant-label{position:absolute;font-size:.7rem;font-weight:700;color:var(--text-secondary);padding:var(--space-sm);opacity:.6}.quadrant-point{position:absolute;width:12px;height:12px;border-radius:50%;transform:translate(-50%,50%);cursor:pointer;transition:all .2s;border:2px solid white;box-shadow:0 2px 4px #0000001a}.quadrant-point:hover{transform:translate(-50%,50%) scale(1.5);z-index:10}.risk-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--space-md);margin-bottom:var(--space-lg)}.risk-card{padding:var(--space-md);border-radius:var(--radius-md);border:1px solid var(--border);display:flex;flex-direction:column;gap:var(--space-sm);transition:all .2s}.risk-card:hover{transform:translateY(-2px);box-shadow:0 4px 12px #0000000d}.risk-badge{padding:2px 8px;border-radius:4px;font-size:.7rem;font-weight:700;width:fit-content;color:#fff}.stacked-bar-container{display:flex;flex-direction:column;gap:var(--space-md)}.stacked-bar-row{display:flex;align-items:center;gap:var(--space-md)}.stacked-bar{flex:1;height:32px;display:flex;border-radius:4px;overflow:hidden;background:var(--bg-app)}.stacked-segment{height:100%;display:flex;align-items:center;justify-content:center;font-size:.7rem;font-weight:600;color:#fff;transition:width .3s ease}.legend{display:flex;gap:var(--space-lg);margin-top:var(--space-md)}.legend-item{display:flex;align-items:center;gap:var(--space-sm);font-size:.8rem;color:var(--text-secondary)}.legend-color{width:12px;height:12px;border-radius:2px}.stage-grid-container{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden}.stage-row{display:grid;grid-template-columns:2fr 1fr 1fr 1fr 1fr 1fr 1.5fr;padding:var(--space-md) var(--space-lg);border-bottom:1px solid var(--divider);align-items:center;cursor:pointer;transition:background .2s}.stage-row:hover{background:var(--bg-main)}.stage-name{font-weight:700;color:var(--primary);display:flex;align-items:center;gap:8px}.highlight-tag{font-size:.65rem;padding:2px 6px;background:var(--warning-bg);color:var(--warning-text);border-radius:4px;font-weight:800}.flow-container{height:300px;background:var(--bg-main);border-radius:var(--radius-md);position:relative;padding:var(--space-xl);display:flex;align-items:center;justify-content:space-between}.flow-node{padding:var(--space-sm) var(--space-md);background:#fff;border:1px solid var(--border);border-radius:4px;font-size:.8rem;font-weight:600;z-index:2}.flow-link{position:absolute;height:2px;background:var(--divider);z-index:1;transform-origin:left center}.flow-label{position:absolute;font-size:.7rem;color:var(--text-secondary);background:#fff;padding:0 4px}.drawer-overlay{position:fixed;inset:0;background:#0000004d;z-index:1000;display:flex;justify-content:flex-end;animation:fadeIn .2s ease}.drawer-panel{width:450px;height:100%;background:#fff;box-shadow:-4px 0 15px #0000001a;display:flex;flex-direction:column;animation:slideInRight .3s ease}.drawer-header{padding:var(--space-lg);border-bottom:1px solid var(--divider);display:flex;justify-content:space-between;align-items:center}.drawer-content{flex:1;overflow-y:auto;padding:var(--space-lg);display:flex;flex-direction:column;gap:var(--space-xl)}.insight-section-title{font-size:.8rem;font-weight:700;color:var(--text-secondary);margin-bottom:var(--space-md);display:flex;align-items:center;gap:8px}.failure-chip{padding:4px 10px;background:var(--danger-bg);color:var(--danger-text);border-radius:12px;font-size:.8rem;font-weight:600}.snippet-card{padding:var(--space-md);background:#f1f5f9;border-left:4px solid var(--primary);border-radius:0 4px 4px 0;font-size:.85rem;font-style:italic;line-height:1.5}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideInRight{0%{transform:translate(100%)}to{transform:translate(0)}}.search-bar{display:flex;align-items:center;background-color:#fff;border:1px solid var(--border);padding:var(--space-xs) var(--space-md);border-radius:var(--radius-md);width:300px;color:var(--text-secondary)}.search-bar input{border:none;background:transparent;margin-left:var(--space-sm);outline:none;width:100%;color:var(--text-primary);font-size:.9rem}.dashboard-container{padding:var(--space-xl);display:flex;flex-direction:column;gap:var(--space-xl);max-width:1600px;margin:0 auto;width:100%}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--space-lg)}.card{background-color:var(--bg-card);border-radius:var(--radius-md);border:1px solid var(--border);padding:var(--space-lg)}.card-title{font-size:.75rem;font-weight:600;color:var(--text-secondary);margin-bottom:var(--space-sm)}.stat-value{font-size:1.5rem;font-weight:700;color:var(--text-primary)}.table-container{background-color:var(--bg-card);border-radius:var(--radius-md);border:1px solid var(--border);overflow:hidden}.table-header{padding:var(--space-md) var(--space-lg);display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--border);background-color:#fafbfc}table{width:100%;border-collapse:collapse}th{text-align:left;padding:var(--space-sm) var(--space-md);font-size:.75rem;font-weight:600;color:var(--text-secondary);border-bottom:1px solid var(--border)}td{padding:var(--space-md);border-bottom:1px solid var(--divider);font-size:.875rem;color:var(--text-primary)}tr:last-child td{border-bottom:none}tr:hover td{background-color:#f9fbff}.btn{padding:.4rem .8rem;border-radius:4px;font-weight:600;cursor:pointer;border:1px solid transparent;transition:all .2s;font-size:.875rem;display:inline-flex;align-items:center;justify-content:center;gap:.5rem}.btn-primary{background-color:var(--primary);color:#fff;border-color:var(--primary)}.btn-primary:hover{background-color:var(--primary-hover);border-color:var(--primary-hover)}.btn-outline{background-color:transparent;border:1px solid var(--border);color:var(--text-primary)}.btn-outline:hover{background-color:#f5f6f8;border-color:#b0b6c0}.login-container{display:flex;align-items:center;justify-content:center;height:100vh;background-color:var(--bg-app)}.login-card{width:100%;max-width:400px;background:#fff;padding:2rem;border:1px solid var(--border);border-radius:var(--radius-md);text-align:center}.dashboard-top-section{display:grid;grid-template-columns:4fr 6fr;gap:var(--space-xl);align-items:stretch}.dashboard-bottom-section{display:grid;grid-template-columns:3fr 7fr;gap:var(--space-xl);align-items:stretch;min-height:500px}.summary-card{display:flex;flex-direction:column;gap:var(--space-lg)}.summary-section-title{font-size:.9rem;font-weight:700;color:var(--primary);margin-bottom:var(--space-xs);display:flex;align-items:center;gap:var(--space-sm)}.summary-content{font-size:.95rem;line-height:1.6;color:var(--text-primary)}.call-list-section{max-height:600px;display:flex;flex-direction:column}.call-list-scroll{flex:1;overflow-y:auto}.call-list-item{padding:var(--space-md);border-bottom:1px solid var(--divider);cursor:pointer;transition:background-color .2s}.call-list-item:hover{background-color:#f5f7f9}.call-list-item.selected{background-color:#edf2ff;border-left:4px solid var(--primary)}.call-id{font-weight:600;font-size:.9rem;color:var(--primary);margin-bottom:4px}.call-date{font-size:.8rem;color:var(--text-secondary)}.metric-row{display:flex;justify-content:space-between;padding:var(--space-sm) 0;border-bottom:1px solid var(--divider)}.metric-label{font-weight:500;color:var(--text-secondary);font-size:.85rem}.metric-value{font-weight:600}.reason-tag{display:inline-block;padding:6px 12px;border-radius:4px;font-size:.75rem;margin-top:4px;line-height:1.4}.pagination-controls{display:flex;justify-content:space-between;align-items:center;padding:var(--space-md);border-top:1px solid var(--divider)}.metric-card{padding:var(--space-md)!important;display:flex;flex-direction:column;justify-content:center;min-height:80px}.metric-icon{width:40px;height:40px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:1.25rem;flex-shrink:0}.snapshot-label{font-size:.7rem;font-weight:600;color:var(--text-secondary);margin-bottom:2px}.snapshot-value{font-size:1.25rem;font-weight:700;color:var(--text-primary);line-height:1.2}@media(max-width:1024px){.dashboard-top-section,.dashboard-bottom-section{grid-template-columns:1fr}}.page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--s-4);flex-wrap:wrap}.page-header-text{display:flex;align-items:baseline;gap:var(--s-3);flex-wrap:wrap;min-width:0}.page-header-title{display:flex;align-items:center;gap:var(--s-2);font-size:1.25rem;font-weight:700;line-height:1.35;margin:0;white-space:nowrap}.page-header-sub{margin:0;color:var(--text-secondary);font-size:.85rem;line-height:1.5}.page-header-actions{display:flex;align-items:flex-start;gap:var(--space-md);flex-wrap:wrap}